Strong Management Team: The company’s CEO, a 30-year industry veteran, stayed on after the transaction and retained a significant economic interest in the business.

Lead Time Advantage: ESSCO processed 100% of orders on day of receipt and boasted a 98% on time and complete fill rate. This was well above industry average and market research proved out it was a key factor in customer purchasing decisions.

Industry’s Broadest Product Offering and Exclusivity with Key OEMs: The company offered an industry leading depth and breadth of products, with over 8,500 SKUs and exclusivity with industry leading OEMs.

Loyal and Diverse Customer Base: With its top 4 customers accounting for only 13% of revenue and 78% of customers considering ESSCO their primary supplier, the company enjoyed a unique blend of customer retention and lack of customer concentration for a business its size.

Untapped Growth Potential: The vacuum parts distribution space was fragmented and made up of mostly regional players. Management saw a clear path to growth through acquisition and/or opening new distribution facilities to strengthen the company’s already considerable lead time advantage.

Expanded Geographic Footprint: Opened a second distribution center in the Southeast and completed 3 add-on acquisitions, including the largest competitor in the Northeast, enabling 2-day delivery to 95% of the US.

Established Import Program: Sourced proprietary private label line of high-margin floor care equipment and consumables from Asia.

Broadened Product Line: Added steam mops, specialty uprights & canisters, steamers and specialty floor care products resulting in greater wallet share among customers.

Enhanced Online Presence: Built a new interactive website and developed a more robust internet sales channel and ordering capabilities, quadrupling sales to online retailers over 5 years.

Facility Upgrade: Moved to modern facility enabling better process flow and improved access to infrastructure.